Refund policy

Last updated: 8 November 2026

Return & exchange window

You can request a return or exchange within 4 days of delivery. Requests made after 4 days cannot be accepted.

Tags must stay on

Every UNLAYERS tee ships with a brand tag attached. If the tag has been removed, the item cannot be returned or exchanged. A removed tag is treated as proof that the item has been worn or used.

To be eligible, the item must also be:

  • Unworn, unwashed and free of perfume, deodorant or stains
  • In its original condition and packaging

Reasons you can choose

When you request a return, select one of these reasons:

  1. Size / fit issue: the oversized fit is too big or too small for you. We recommend an exchange for a different size (subject to stock).
  2. Not satisfied with the product: the colour, print or feel is not what you expected.
  3. Damaged, defective or wrong item received: please report this within 48 hours of delivery with photos (an unboxing video helps us resolve it fastest).

How to start a return

  1. Sign in to your account on unlayers.in and open Orders, or email us at contact@unlayers.in with your order number.
  2. Choose the item and your reason.
  3. We arrange a pickup from your address. Please keep the tee packed with its tag attached.

Refunds

Once your return reaches us and passes inspection, we will confirm by email. Approved refunds go back to your original payment method (card or UPI) within 5–7 business days. Your bank may take a little longer to show it.

If an item fails inspection (tag removed, worn, washed or damaged after delivery), it will be sent back to you and no refund will be issued.

Exchanges

Size exchanges are free and depend on stock. If your size is not available, we will offer a refund instead.

Cancellations

You can cancel an order before it ships by emailing us. Once shipped, it can only be returned under this policy.

Contact

Questions? Email contact@unlayers.in.

This policy does not limit any rights you may have under applicable Indian consumer protection laws.